Terms of Service

Welcome to Avalon Music. These Terms of Service govern your use of our website and our live music and entertainment booking services. By engaging with Avalon Music, you agree to these terms, which are designed to ensure a clear, professional, and seamless experience for everyone involved—our clients, our talented musicians, and our team. We encourage you to read this document carefully to understand your rights and responsibilities.

This agreement outlines the scope of our services, our policies regarding booking and payments, and the expectations for all parties involved in creating an unforgettable event. Our goal is to maintain transparency and foster a trustworthy partnership as we help you bring your event’s musical vision to life.

Introduction

This document serves as a binding agreement between you (the “Client”) and Avalon Music. It details the conditions under which we provide our professional music and entertainment services.

Purpose of Terms

The purpose of these Terms of Service is to create a clear and mutual understanding of the expectations, responsibilities, and legal framework governing our professional relationship. They protect both you as the client and Avalon Music as the service provider, ensuring a fair and predictable process from booking to performance.

Scope of Agreement

This agreement covers all services provided by Avalon Music, including but not limited to talent booking, event coordination, and use of our website (avalonmusic.net). It applies to all interactions, whether they occur online, via email, or in person, and supersedes any prior oral or written agreements.

Acceptance of Terms

By booking our services or using our website, you confirm that you have read, understood, and agree to be bound by these Terms of Service.

Agreement Binding on Clients

This agreement becomes legally binding upon the Client’s formal engagement of our services, typically confirmed by signing a performance agreement or paying a deposit. Your engagement signifies your full acceptance of these live music terms.

Age and Legal Capacity

You must be at least 18 years of age and have the legal capacity to enter into a binding contract to book services with Avalon Music. By engaging our services, you represent and warrant that you meet these requirements.

Services Provided

Avalon Music is a premier provider of live entertainment for weddings, corporate events, galas, and private parties in the Houston area. We specialize in connecting clients with top-tier professional musicians and DJs.

Live Music and DJ Services

Our core service is providing high-quality musical talent. This includes a diverse roster of professional bands, solo instrumentalists, string ensembles, and DJs suited for any occasion. We ensure every artist is vetted for talent, professionalism, and reliability.

Event Coordination and Talent Management

Beyond booking, we offer comprehensive talent management and coordination. Our team handles all logistics, including contracts, payment processing, communication with artists, and day-of-event coordination to ensure a flawless performance. We act as the single point of contact, simplifying the process for you.

Booking and Payment Policies

Our event booking policies are designed to be straightforward and secure, ensuring a smooth process for securing your desired talent.

Deposits and Payment Schedule

A non-refundable deposit is required to secure your booking. The specific deposit amount will be outlined in your individual performance agreement. The remaining balance is typically due on a pre-arranged schedule, with the final payment required before the event date.

Cancellations and Refunds

In the event of a cancellation by the Client, the initial deposit is non-refundable. Cancellations made within a certain timeframe of the event date may require payment of the full or a partial contract balance, as detailed in your performance agreement. Refunds are generally not provided, except under specific circumstances outlined in the “Force Majeure” section.

Client Responsibilities

To ensure a successful event, we rely on a cooperative partnership with our clients. Your adherence to the following responsibilities is crucial.

Event Information Accuracy

The Client is responsible for providing complete and accurate event details, including date, time, venue address, and specific performance requirements. Any changes to this information must be communicated to Avalon Music in a timely manner.

Compliance with Venue Rules

The Client must ensure that the event venue provides a safe and appropriate environment for the musicians. This includes adequate space, protection from the elements, and access to electrical power. The Client is also responsible for ensuring the performance adheres to any venue-specific rules or sound ordinances.

Cooperation with Avalon Music Staff

We ask for your full cooperation with our staff and musicians before and during the event. Clear communication and mutual respect are essential for a smooth and successful performance.

Musician and Talent Policies

Avalon Music holds its artists to the highest standards of professionalism and performance quality.

Professional Conduct

All musicians and talent contracted by Avalon Music are expected to conduct themselves professionally at all times. This includes arriving on time, dressing appropriately for the event, and interacting courteously with the Client, guests, and other vendors.

Performance Expectations

Our artists are committed to delivering a performance that meets or exceeds the agreed-upon expectations. We work closely with you to understand your musical preferences and event timeline to create the perfect atmosphere.

Substitutions

In the rare event that a booked musician is unable to perform due to illness or emergency, Avalon Music reserves the right to provide a substitute of equal or greater talent and experience. We will notify the Client of any such change as soon as possible.

Intellectual Property

This section covers the use of Avalon Music’s copyrighted and trademarked materials.

Use of Music Samples and Media

The audio samples, videos, and photographs on the Avalon Music website are for promotional purposes only. They are the property of Avalon Music or its artists and may not be downloaded, reproduced, or used for any other purpose without express written permission.

Copyrights and Trademarks

The Avalon Music name, logo, and all related content on our website are protected by copyright and trademark laws. Unauthorized use of our intellectual property is strictly prohibited.

Limitation of Liability

This section outlines the limits of Avalon Music’s liability in connection with our services.

Damages and Claims

Avalon Music’s liability for any claim, damage, or loss arising from our services is limited to the total fees paid by the Client for the specific event in question. We are not liable for indirect, incidental, or consequential damages.

Force Majeure

Avalon Music will not be held liable for failure to perform its obligations due to events beyond its reasonable control. This includes acts of God, natural disasters, public health crises, government restrictions, or other major disruptions. In such cases, we will work with the Client to reschedule the services or discuss alternative arrangements.

Privacy and Data Use

We are committed to protecting your privacy. This section explains how we handle your personal information.

How Client Data is Handled

Client data, including names, contact information, and event details, is collected and used solely for the purpose of providing our services. We do not sell or share your personal information with third parties for marketing purposes. Please refer to our Privacy Policy for more details.

Cookies and Tracking

Our website uses cookies to enhance user experience and for analytics. These tracking technologies help us understand how you use our site, allowing us to improve our services. For more information, please see our complete Cookies Policy.

Termination of Services

This section details the conditions under which services may be terminated by either party.

Grounds for Termination

Avalon Music reserves the right to terminate services if the Client breaches any terms of this agreement, including non-payment or failure to provide a safe working environment. The Client may terminate services in accordance with the cancellation policies outlined in their performance agreement.

Effect of Termination

Upon termination, the Client may be responsible for outstanding payments as specified in the cancellation policy. Avalon Music will cease all services related to the event.

Governing Law

This agreement is governed by the laws of the state in which our services are rendered.

Jurisdiction and Legal Compliance

Any disputes or legal claims arising from this agreement will be subject to the exclusive jurisdiction of the courts in Harris County, Texas. Both parties agree to comply with all applicable local, state, and federal laws.

Updates to Terms of Service

We may update these Terms of Service periodically to reflect changes in our business practices or legal requirements.

Notification of Changes

Significant changes to these terms will be communicated to clients with active contracts. We will also post the updated version on our website. We encourage you to review this page regularly to stay informed.

Effective Date

These terms are effective as of September 18, 2025.

Contact Avalon Music

We are here to answer any questions you may have about our Terms of Service.

How to Reach Us for Questions

If you have any questions or require clarification on any part of this agreement, please do not hesitate to contact us. You can reach our team through the contact form on our website or by emailing us directly. Your clarity and confidence in our partnership are our top priorities.